COMPETENCIES

Generating interest and converting consumers to purchase products has become more complex.  The right product, in the right place, at the right time, at the right price, simply isn't enough anymore. 

 

 To stay ahead, competing requires an engaging customer experience that takes customers through a seamless and consistent journey throughout all of your customer touch points, whether online, offline, or everything in between.

This requires the development of organizational resources to comprehend customer demands and ensure they are launching integrated products and services that meet customer expectations and needs.  

 

Individual department goals and initiatives will not accomplish this.
Success hinges on collaboration and bringing these groups into alignment.

CUSTOMER ENGAGEMENT
  • Omnichannel Experience

  • E-commerce Expansion

  • Social Media Development

  • Retail Technology Strategy

  • Customer Journey Creation

PRODUCT DEVELOPMENT
  • Category Management

  • Product Lifecycle Management

  • New Product Introduction

  • Stage Gate Process Development

  • Business Intelligence

BRAND DEVELOPMENT
  • Short & Long Term Strategy

  • Brand Building

  • Business Development

  • Consumer Experience

  • Retail Execution

STOCK OPTIMIZATION
  • Merchandise Financial Planning

  • Location Clustering

  • Assortment Planning

  • Allocation / Replenishment

  • Demand Planning

  • Promotion & Markdown Planning

CHANGE MANAGEMENT
  • Mergers & Acquisitions 

  • New Technology Implementation

  • Consolidations or Re-organizing 

  • Business Process

  • Organizational Strategies

  • Business Model Changes

ORGANIZATION DESIGN
  • Leadership Development

  • Learning and Analytics

  • Culture vs Strategy

  • Roles & Responsibilities

  • Organization Transformation

  • Talent Acquisition

  • S&OP Process Creation

TECHNOLOGY IMPLEMENTATION
  • Gap Analysis

  • Budgeting  & Resource Planning

  • Vendor Selection

  • Data Integrity

  • System Integrations

  • Testing

  • Roll Outs & Training