SERVICES

My mission is to make the customers decision to purchase products an easy one.  It requires that the right product, be in the right place, at the right time, for the right price, presented in the right environment, and engaging the consumer in the right experience. 

To do this, my core focus is the development of organizational resources to research and comprehend customer demands to ensure they are bringing products to market that meet their needs.  Providing inspirational leadership during the coordination of activities between product development, production, supply chain, marketing and finance is critical.  
Success hinges on collaboration and bringing these groups into alignment.

CUSTOMER ENGAGEMENT
  • Omnichannel Experience

  • E-commerce Expansion

  • Social Media Development

  • Retail Technology Strategy

  • Customer Journey Creation

PRODUCT DEVELOPMENT
  • Category Management

  • Product Lifecycle Management

  • New Product Introduction

  • Stage Gate Process Development

  • Business Intelligence

BRAND DEVELOPMENT
  • Short & Long Term Strategy

  • Brand Building

  • Business Development

  • Consumer Experience

  • Retail Execution

STOCK OPTIMIZATION
  • Merchandise Financial Planning

  • Location Clustering

  • Assortment Planning

  • Allocation / Replenishment

  • Demand Planning

  • Promotion & Markdown Planning

CHANGE MANAGEMENT
  • Mergers & Acquisitions 

  • New Technology Implementation

  • Consolidations or Re-organizing 

  • Business Process

  • Organizational Strategies

  • Business Model Changes

ORGANIZATION DESIGN
  • Leadership Development

  • Learning and Analytics

  • Culture vs Strategy

  • Roles & Responsibilities

  • Organization Transformation

  • Talent Acquisition

  • S&OP Process Creation

TECHNOLOGY IMPLEMENTATION
  • Gap Analysis

  • Budgeting  & Resource Planning

  • Vendor Selection

  • Data Integrity

  • System Integrations

  • Testing

  • Roll Outs & Training

© 2023 by Jonathan DelFino - Brand Strategist - Customer Appeal

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